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About Culture Change

Bump's Law



Linda Bump, a national pioneer of person-centered care, poses four benchmark questions to help keep organizations from sliding back into the old medical model of care.


Always ask yourself:

  • What does the elder want?

  • How did/does the elder do it at their home?

  • How do you do it at home?

  • How should we do it here?

Linda Bump, MPH, RD, LD, LNHA
Action Pact, Inc.

Source:  In Pursuit of the Sunbeam:  A Practical Guide to Transformation from Institution to Household, by Steve Shields and LaVrene Norton