Linda Bump, a national pioneer of person-centered care, poses four benchmark questions to help keep organizations from sliding back into the old medical model of care.

 

Always ask yourself:

• What does the elder want?

• How did/does the elder do it at their home?

• How do you do it at home?

• How should we do it here?

Linda Bump, MPH, RD, LD, LNHA
Action Pact, Inc.
www.culturechangenow.com

Source:  In Pursuit of the Sunbeam:  A Practical Guide to Transformation from Institution to Household, by Steve Shields and LaVrene Norton