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Choice
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Dignity
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Respect
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Self-Determination
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Purposeful Living
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Care and all resident-related activities are directed by the resident.
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A living environment that is designed to be a home rather than an institution.
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Close relationships exist between residents, family members, staff and community.
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Work is organized to support and empower all staff to respond to residents’ needs and desires.
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Management enables collaborative and decentralized decision-making.
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Systematic processes that are comprehensive and measurement-based, and that are utilized for continuous quality improvement.
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A changed culture values each individual life as having intrinsic worth. Each person is treated with dignity. Each person’s life has meaning. Each person’s death is viewed as a sacred time.
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Environments that are inviting places for families and the community to visit and develop strong relationships. Where everyone strives for “normalcy” in their daily activities – doing “normal” things rather than scheduled activities.