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CULTURE CHANGE THROUGHOUT THE CONTINUUM
OF LIFE-LONG LIVING & LONG-TERM CARE

 

Unless someone like you cares a whole awful lot, Nothing is going to get better. It's not."

                                                                                                            ~ Dr. Seuss, from The Lorax

 

1.    GEORGIA NEWS

CMP Funds Spared In Georgia!!!

(Source: Coffey Break)

In the past we have reported that Aging Services of Georgia had supported an effort to appropriate “civil monetary penalty” (CMP) funds to programs supporting Culture Change.  These CMP dollars, which are collected as fines on nursing homes, according to federal law must be spent to benefit residents of nursing homes.  The FY ’11 budget appropriated $1 million to the long term care ombudsman program and $ 600,000 to Adult Protective Services to allay previous reductions in these programs.  The remaining funds were left in alone.  Aging Services will continue working with other organizations/advocates to submit a plan to DCH on appropriate/effective ways to use CMP to support the culture change work in Georgia

Culture Change Network of Georgia Presents at “Thinking Outside The Box: Policy, Service, and Research for Older Georgians in the New Decade" Conference

Left to Right: Anne Hernandez, Dianne O’Donnell, Joan Carlson and Kim McRae

This conference was co-sponsored by the University of Georgia Institute of Gerontology and the Georgia Division of Aging Services, and took place on May3, 2010 in Atlanta, Georgia at the Cobb Galleria Centre.  Sponsors of the event thank all of those that gathered for this productive day of sharing experiences and ideas. Please follow their website for future aging-related conferences. (If you would like video from this event, please contact Jayne Clamp.)

Richard Taylor, PhD Speaks at Georgia Institute on Aging’s Assisted Living Symposium

Assisted Living: HOTEL or HOME?  Humanizing Care and Creating HOME in YOUR Organization

richard.jpg

Richard Taylor’s presentation, “I’m Still Here” -- Humanizing Care in Assisted Living, created some “Ah-Ha” moments for those who heard him:

“Awesome!  I am touched and I pray I will become “humanized.”  I believe his message should be shared with all caregivers whether or not they work with residents with dementia.  It is a universal message.”

 

“It totally opened my eyes to how daily living for both resident and staff must become the upmost reason to make every community a home.  This program was a WOW moment!”

 

“I know now people with Alzheimer’s are whole people, and are to be treated the way I would like to be treated.  Mr. Richard’s speech was very interesting.  I have learned so much more today than I have learned in all the years that I have been a C.N.A.”

 

“It made me think differently about Dementia.  It made me think about ways that I can help my residents express themselves or ask for things when they can no longer find the words.  I want to see their light shine again.”

 

“We need to include questions of “WHO” they are on our assessments.  Not just their history and their illnesses but WHO are they and how do they want us to help them continue to be themselves.”

 

“Holy Moly!  This presentation changed my entire perspective.”

Information about the April 29th Symposium

2.   CULTURE CHANGE NEWS

CONGRATULATIONS KAREN SCHOENEMAN !!!

CMS Official Honored For Work With Nursing Homes

(Source: McKnight’s)

Karen Schoeneman, deputy director of the Division of Nursing Homes at the Centers for Medicare & Medicaid Services, has received the 2010 Picker Institute Award for Excellence. Schoeneman was recognized for her continuing efforts to bring the culture change movement to nursing homes in the United States. She has worked for CMS for 20 years, and helped launch the culture change movement in 1997, according to a CMS statement. Schoeneman also helped found the Pioneer Network, which advocates for culture change in long-term care.

The Picker Institute award recognizes individuals who have spent their lives improving the lives of people in long-term care. The nonprofit institute sponsors research into improving the quality of life for people in institutions.  More

Culture Change Goes Mainstream

(Source: Provider Magazine)

Bill Thomas, MD, would like to clear up a misconception about his position on nursing facilities: He doesn’t want to eradicate them; he wants to eliminate the traditional,

institutional model of care that was adopted by nursing facilities nearly 50 years ago. “I want to abolish the practice of institutionalizing frail, older people,” he says.

 

“The old model of the nursing homes needs to go away and be replaced with new models.”

 

Although he understands that doing away with institutionalization may take the rest of his career—maybe even the rest of his life—Thomas is certain that it will happen…

 

He emphasizes that his plan is not “some kind of silly turn-off-all-the-lights-and-walk-away idea.” No, he says, “that’s not what I want—I want us to deliberately plan to outgrow the nursing homes. Let’s go beyond something that was handed to us half a century ago; let’s embrace and develop and implement new models of care.” …

 

Awareness and adoption of some components of culture change have gained considerable momentum in the past two decades and made even greater strides in the past several years.

A Commonwealth Fund survey of health care opinion leaders in 2008 found that 66 percent of respondents were familiar with the culture change movement, a dramatic shift from a

2005 survey in which 73 percent of respondents were unfamiliar with the term.

 

In a recent article in the journal Health Affairs, Commonwealth Fund President Mary Jane Koren credits the Centers for Medicare & Medicaid Services’ (CMS’) Eighth Scope of Work contract with the nation’s quality improvement organizations as one reason why providers have become more aware of culture change. However, the battle is not entirely won, Koren notes.

 

The fund’s “2007 National Survey of Nursing Homes” found that only 5 percent of directors of nursing said that their facilities completely met the description of a nursing facility transformed through culture change, and only 10 percent reported that they had initiated at least seven or more culture change practices. “All told, about one-third reported adoption of some culture change practices,” Koren writes, “and another third said that they were planning to follow suit. But the rest of the respondents said that they were neither practicing nor planning to commence culture change.”

 

The difficulties of “operationalizing and maintaining culture change remain daunting” but are not insurmountable, she says. Speculation about why more providers have not adopted culture change on a wider scale typically centers on cost, access to capital, and perceived barriers to implementation, such as regulations that conflict with the person-centered approach that is so central to the movement.

 

Nonetheless, culture change has become a part of the long term care lexicon. The basic tenets of the movement—person-centered care, individualized treatment plans, and resident choice and autonomy—have become the standard by which quality care is measured.

 

‘It would be a mistake for any company right now not to go down the path of culture change.’

 

READ FULL ARTICLE HERE: 

Pioneer Network Completes Year-Long Project Designed To Increase Consumer Knowledge About Long-Term Care And Culture Change: Consumers Want To Know What Culture Change "Looks Like"

(Source: Pioneer Network)

ROCHESTER, NY – Pioneer Network is pleased to announce the completion of a year-long project dedicated to increasing consumer interest in long-term care and culture change. In 2009, Pioneer Network received a grant from The Picker Institute to develop the project, Changing the Culture of Aging: Taking a First Step to Creating Knowledgeable Consumers. During the year-long project discussion groups were hosted in private homes to discover the most effective means of sharing information about culture change, and determine consumer interest in learning more about person-centered care.

Findings from the project were telling. The pilot study confirmed what we intuitively know—that consumers' knowledge of long-term care comes from reactive circumstances. That is, it is related to their personal experiences or a sudden and immediate need.

In all, 502 consumers—over half of them Baby Boomers—attended small-group discussion meetings in Florida, Georgia, Massachusetts and Oregon during the pilot. Although their experience with long-term care varied, most had visited a nursing home or assisted living community. For those participants who were currently caregivers, just over a third had family members or friends currently residing in a long-term care community.  All indicators showed that consumers who participated did indeed gain knowledge about culture change, as well as learn about the difference between a traditional nursing home and one that practices person-centered care.

Most important, a majority (78%) of consumers who participated wanted to learn more about culture change. In particular, they wanted to know what it "looks like" and how it would be affordable.  The outcomes of the pilot study reinforce the understanding Pioneer Network shares with The Picker Institute—that this is the time to rally around the consumer and fully engage the broader community in the culture change movement. 

"The Picker Consumer Project represents a major undertaking by our organization to begin focusing on increasing consumer awareness and demand for culture change." says Bonnie Kantor, Pioneer Network Executive Director. "This project, directed by Joanne Rader, is also notable because it was one of the first times that six major organizations came together to gauge consumer awareness." These organizations and individuals included:

  • Natasha Bryant, American Association of Homes & Services for the Aging 
  • Marianna Kern Grachek, American College of Health Care Administrators
  • Chris Condeelis, American Health Care Association
  • Lorraine Tarnove, American Medical Directors Association
  • Sarah Greene Burger, The Coalition of Geriatric Nursing Organizations
  • Jessica Brill and Sarah Wells, National Consumer Voice for Quality Long-Term Care

A significant outcome from the project is that Caring for the Ages, the American Medical Directors Association monthly publication is now publishing a series of tear-outs designed specifically for consumers and providing education about culture change. The first of these columns, "Person-Centered Care: What It Means to You and Your Family" can be accessed here.

Pioneer Network hopes to pursue a Phase 2 of the project later this year, by reaching out to consumers, educating them about culture change, and how they can advocate for change.  More

Richard Taylor, PhD Promotes “Donate a Dollar to Dementia” Campaign For Pioneer Network’s 2010 Carter Williams Legacy Fund

(Source: www.RichardTaylorPhD.com) 

Hello,

My name is Richard Taylor and for the past several years I have been living with the symptoms and diagnosis of dementia, probably of the Alzheimer’s type. Recently, I was honored to be selected as the recipient of the 2009 Carter Williams Legacy Award for the new purpose I have created for my life - bringing a voice to people who are living with Alzheimer’s and dementia, and helping others see persons with dementia as people – first. We are not just a “disease” that needs a cure. We are whole human beings who just happen to have that diagnosis. People with dementia are whole people and should be treated as whole people.  

The award I received is given annually by Pioneer Network. With this personal award I want to take the opportunity to shape the focus of the 2010 Carter Williams Legacy Fund. This is a fund created and administered by Pioneer Network to financially support opportunities for personal growth in those individuals who are quite literally pioneers in the new frontier of aging, who are working every day to change the culture of elder care and aging across America.  

I have asked that the 2010 awards be granted to individuals who are directly engaged in research and support of folks who have been diagnosed with some form of dementia and the wonderful caregivers who care for them. I believe there is a grossly disproportionate emphasis on supporting research efforts into finding a “cure” for dementia (primarily of the Alzheimer’s type), at the expense of focusing on finding “cures” (or at least promising or best practices) to deal with the real life, every day problems created by being forced to live with the various symptoms of dementia. Unfortunately there is very little focus on how to help those who are LIVING with dementia and the angels currently caring for them…  MORE... 

The Golden Rule Is Only Half-Right

(Source: The Path to Home)

Blasphemy, right?  Sure, the Golden Rule has served for a long time as the go-to guidepost for how we should interact with others.  However, when it comes to Person-Centered Thinking, it’s only the beginning and not something we should point to as a simple, straightforward philosophy for achieving “person-centeredness”.

The “do unto others as you would have them do unto you” way of thinking does set a certain tone for developing empathy.  That’s a good start towards determining how we relate to others.  Without empathy, we can’t develop connections and relationships with other people.  Empathy is what helps us seek out commonalities and to find common ground.  Without we can’t get far outside of ourselves.

However, to believe that others want to be treated as we would want to be treated leads to a critical error in thinking, or a cognitive bias.  Social sciences have a name for this kind of error; it’s called a Projection Bias.  In making such an error, we are guilty of thinking that others share our same beliefs, our culture, our values and so forth and we project our own way of thinking onto others.  In other words, we mistakenly believe that others are just like us.

The Golden Rule philosophy plays right into this mistaken idea-that of believing others want to be treated the same as us.  The problem is that they aren’t us!

Although we may all have some common need for safety and security, for example, our views on what constitutes “safe and secure” may be vastly different.  For me, safety might mean keeping my feet firmly planted on the ground; for the parachutist, safety might mean checking one’s pack twice before taking the big leap.  There’s a vast difference between what each of us considers important.

To attain true Person-Centered Thinking, we have to be cognizant of our differences and understand how to assess the needs and desires of others, without clouding the picture with our own beliefs and values.  The Golden Rule approach doesn’t take us far enough to do that and could lead to unintentional conflict and misunderstanding, rather than to our intended target.

We are guilty of shortchanging the process, if we instruct our employees to adopt such an approach to person-centeredness and we will fall short of attaining our goal.  Rather, we must encourage our employees to view Person-Centered Thinking from the mindset of an investigator.  That means learning how to listen and to pay attention and how to develop critical thinking skills.  These are the tools that will bring us the evidence that tells us how others want to be treated.    More

What The Long-Term Care World Needs Now

(Source: McKnights)

The Centers for Medicare & Medicaid Services' shift to a prospective payment system in 1998 sent shock waves through the industry and claimed the financial lives of many prominent long-term care companies.  The current combination of recession, Medicare cuts, RUGS IV, MDS 3.0, state budget crises, QIS, RAC, and the unknowable final shape of healthcare reform have today's leaders feeling déjà vu.  What do long-term care companies need in order to avoid last decade's casualties? Here are a few very important things:

Culture

An organization's culture—its structure and values—is the single most important factor for overcoming acute challenges and for transforming the industry one facility at a time. 

Centralization vs. decentralization, Values and Creating new cultures

Empowering the field and eliminating bloated bureaucracy is for many an impossible pill to swallow. Yet, if you were to ask the dozens of beaten companies from the late 1990s if they would try that medicine if given the chance, I bet they would.

Read entire article here 

Colorado Culture Change Coalition VIDEO

(Source: YouTube)

 

Click here for video

(Source: Mature market Experts)

‘Participation’ vs. ‘Engagement’

Companies which provide services to seniors will need to look beyond traditional approaches to aging, Colin notes. “There is a difference between participation and engagement,” he explains, pointing out that ‘engagement’ will become more important in the years ahead. “The example I always use is my school career. While I was a participant, I was not engaged and my grades suffered. Similarly, it’s not enough for seniors to be enrolled in a health plan’s fitness plan or be just living at a retirement community. People are looking to be fully engaged because they understand that engagement is a key component to being healthy.

“Technology has already changed how we are aging and we are just seeing the tip of the iceberg,” Colin continues. “I think one of the most exciting possibilities rests in 3D Holographic projection. Just like we used to see in the old Star Trek adventures, soon your fitness instructor will be projected into your home to work out with you. The technology is not that far off. Don’t believe me, just check out what Musion Systems Ltd. is doing!”

Effect On Companies

Colin believes that companies which don’t adjust to the new expectations of people entering their retirement years are likely to struggle. “Today’s mature market has very different expectations for how they expect to age,” he says. “The dinosaurs of the last generation — like outdated senior centers and retirement communities — are a complete turnoff. In fact, just string the phase ‘senior center’ in front of most boomers and you’ll see a clear reaction. For example, retirement communities and golf destinations are being replaced by urban, multi-generational settings with proximity to restaurants, shops, gyms and theaters. Simply put, outdated products with obsolete names and terminology must change … or face extinction.”  More

3.   CULTURE CHANGE EVENTS

A Day Of Universal Design: The ABC’s of Universal Design and The Universal House

Tuesday, May 18, 2010  9 am – 4 pm               Atlanta, GA

Click here for details 

Conversations with Carmen
Guest: Elizabeth Brawley, Environmental Design Consultant
May 21st Webinar Topic: Getting Your Residents Outdoors

Residents all too often do not get outside. "Safety" worries are often the reason why. Yet the benefits of being outdoors actually mitigate many negative, "unsafe" outcomes. Elizabeth Brawley, a leading environmental design consultant and author, will share tips on creating as-safe-as-possible outdoor areas. Doses of sunshine contribute to maintaining circadian rhythm, promoting better sleep and vitamin D synthesis for healthy bones, all of which help to prevent falls. It is well known that being outdoors prevents depression and reduces agitation. Sleep disorders, all too prevalent in long term living environments, result in sleep medication and hypnotic use which are strongly linked to falls and hip fractures. This conversation will focus on ideas to woo residents outside with covered porches, raised gardens, safe rockers and gliders, walkways for exercise and by holding group activities outdoors.  

The hour-long Conversations with Carmen webcast is an educational talk show where you can join in the conversation by asking questions of Carmen and her guests. Webcasts are held the third Friday of every month at noon Mountain time (11am Pacific, 1 pm Central, 2pm Eastern). Certificates of participation will be available to participants as well as handouts for each show. The $99 fee is per site, so get as many folks as you can together and be ready to be inspired and informed!
To register or for more info: or you can call our office: 414-258-3649.

Creating Home in the Nursing Home II: A National Online Symposium on Culture Change and the Food and Dining Requirements is NOW AVAILABLE!

http://www.culturechangega.org/connection/April%20CCC/APRIL%202010%20Culture%20Change%20Connection_files/image003.gif

Pioneer Network and the Centers for Medicare & Medicaid Services (CMS) are collaborating to offer this special online symposium to focus specifically on culture change and dining. (This is the Symposium that was snowed out earlier this year...) More

The Best Friends Approach™ Institute

2 Day Train-the-Trainer Program for Alzheimer’s and Dementia Care

David Troxel and Virginia Bell

June 7 & 8, 2010

Brochure

5th International Eden Alternative Conference

The Art of Creating a Caring Community...Meeting the Challenges
June 13 - June 15, 2010

 

Details

 

Pioneer Network’s 10th National Conference

Crossroads  Hoosiers Banner

 

Learn More

Presbyterian SeniorCare PANEW! Pioneer Network is pleased to announce the confirmation of Kathy Greenlee, Assistant Secretary for Aging of the U.S. Department of Health and Human Services (HHS) as one of the plenary speakers. Kathy Greenlee was appointed by President Barack Obama as the fourth Assistant Secretary for Aging at the U.S. Department of Health and Human Services and confirmed by the Senate in June 2009. Ms. Greenlee brings over 10 years of experience advancing the health and independence of older persons and their families, and Pioneer Network is pleased to be able to have her speak to our conference attendees.
NEW! We know change is hard work and it takes a team approach to make it happen. So, we are introducing our Culture Change Team Special which includes both the full conference and a full day intensive. You and your organization qualify if there will be four or more registrants from the same address. Give your interdisciplinary teams an opportunity to experience the engagement and excitement that our conferences are known to provide!



SAVE THE DATE!         October 14, 2010

3rd Annual Culture Change Network of Georgia Summit

Getting to Know All About YOU

 

Tracks featuring national experts LaVrene Norton and David Troxel

4.   ATTITUDES ABOUT AGING

Those People

(Source: Alzheimer's Reading Room)

 

We were working in a memory support center one day when we noticed two women crying at a table. We went over to them to ask if there was something we could to do to help. One woman exclaimed, “We drove fifty miles to come and visit our friend who is living here now. We have known each other all of our lives; we grew up together and raised our families together. Now, she doesn’t want to visit with us. She wants to be with those people.”  MORE

Saturday Night Live Tasked With Fighting Ageism

(Source: ALFA)

The nation’s leading senior living organization reached out to producers of Saturday Night Live, in anticipation of actress Betty White’s appearance as host.

The 88-year-old actress and comedian hosted NBC’s Saturday Night Live as part of a viral social media promotion that allowed Facebook users to select her as host. Prior to the live show on Saturday, the Assisted Living Federation of America issued a press release and sent correspondence to the Lorne Michaels, producer of Saturday Night Live, calling on the show to avoid “negative stereotypical portrayals of the very old.”

White’s appearance did include many references to her age. However, at least a couple of those references helped illustrate just how “vibrant and active” seniors in their 80s can be, a point ALFA Richard Grimes made in his letter to Michaels.  The New York Times called White’s performance on Saturday Night Live, “one of the strongest outings of the season. All it took to reinvigorate a 35-year-old comedy show was the presence of an 88-year-old woman.”  MORE

5.   THE ELDERS (THE PEOPLE WITH & FOR WHOM WE’RE DOING THE DOING)

Meeting In The Middle: True Stories Of Presence From The Bridge

Once a Teacher, Always a Teacher

(Source: Memory Bridge Newsletter)

Although Sue and I enjoyed getting to know one another, her lack of interest in group-based cognitive activities persisted. A home visit was arranged, allowing me to connect with Sue on a more personal level in her home environment, where we played games and perused her photos and books. Sue sustained interest and actively participated without signs of apathy or frustration. She especially cottoned to reading aloud and assuming the role of teacher—having been a first-grade teacher for many years—while I assumed the role of student. This visit reinforced for me the magic that happens when activities and facilitators resonate with individuals' unique abilities and emotional needs.

For my next visit at the respite program, I brought a copy of A Light in the Attic by Shel Silverstein, dubious that Sue would feel comfortable reading the poems aloud to a group. To everyone's surprise, Sue prompted me to lean closer so that together we could flip through the pages. “Would you like to read one of these poems?” I asked. Noticing Silverstein’s amusing illustration, Sue responded with a laugh and an “oh my golly,” then slowly began to enunciate with relative ease and no further encouragement from me the following…
MORE

6.   THE STAFF (THE PEOPLE DOING THE DOING)

A Graying Population, a Graying Work Force

(Source:  NYTimes.com)

PROVIDENCE, R.I. — One recent morning Antonia Antonaccio, a home care aide, got a call to help an elderly couple whose regular aide could not make it. The regular aide, who is 68 years old, had thrown out her back.  Ms. Antonaccio said she empathized. Sometimes her legs hurt from going up and down stairs. “But it’s nothing I pay attention to,” she said. “I don’t have the time.”  Ms. Antonaccio is 73.

In an aging population, the elderly are increasingly being taken care of by the elderly. Professional caregivers — almost all of them women — are one of the fastest-growing segments of the American work force, and also one of the grayest.

A recent study by PHI National, a nonprofit organization that advocates on behalf of caregivers, found that in 2008, 28 percent of home care aides were over age 55, compared with 18 percent of women in the overall work force.   The organization projects that from 2008 to 2018, the number of direct care workers, which includes those in nursing homes, will grow to 4.3 million from 3.2 million. The percentage of older caregivers is projected to grow to 30 percent from 22 percent.

The average caregiver in Rhode Island from Home Instead Senior Care, the private agency that employs Ms. Antonaccio, is about 60, said Valerie Topp, chief operating officer for the state franchise. Younger aides often do not work out, Ms. Topp said, adding that clients frequently ask that the agency not send over someone too young.

“The older ones came to us after being family caregivers, so they understood the stresses that families were under,” Ms. Topp said. “They came with respect for age. They didn’t see age as a disability.”  MORE 

Why Is One Of The Most In-Demand Jobs So Low Paid?

(Source: msmagazine.com)

Those who care for our elders continue to be stuck at the bottom as far as wages and respect [PDF], despite rapidly growing need for their services. No matter the setting in which they work—nursing homes, assisted living, individual homes—direct care workers are low-paid, often without health insurance and confronted with back-breaking labor and challenging clients with complex medical needs. And, no surprise, nearly 9 out of 10 direct-care workers are women, 28 percent are African-American and 23 percent are immigrants [PDF].

These caregivers provide the most intimate care imaginable to frail and vulnerable people. We depend on them to give competent, compassionate attention to our grandparents—and to us as we age.  Their clients’ lives are literally in their hands. “What we do is important,” says Tracy Dudzinski, a direct-care worker in Wisconsin since 1996. “One of the most rewarding experiences you can have is to go in and help make a difference in a person’s day.”

According to the Bureau of Labor Statistics Occupational Outlook Handbook, the elder care field is among the fastest-growing in the nation, with 50 percent growth from 2008 to 2018 predicted for home-care workers. But we’re doing little to attract people to these critical jobs. We reward women like Tracy with wages of less than $10 an hour. And Tracy, whose husband is on disability, is the sole breadwinner for her family of four children. Like another heavily-female occupation–child care–our nation expects caregivers to subsidize these services with their low wages.

Now, direct care workers are taking matters into their own hands and speaking out.  “People misunderstand us,” says Tracy.  “We’re smart people and hard workers.” Tracy has a leadership role in an emerging movement to transform the lives of direct care workers: She is a staffer at Cooperative Care, a worker-owned co-op of home-care workers based in Wautoma, Wisconsin. She also serves on the boards of both the Wisconsin Direct Care Alliance and the national Direct Care Alliance (DCA), headquartered in New York City. She has traveled to Capitol Hill and the Institute of Medicine of the National Academies to testify about the working conditions of her peers. “I used to be the mouse in the corner,” she says. “Now I’m a changed person.”

Among DCA’s most successful projects is the Voices Institute, a week-long retreat and intensive training session for direct-care workers to become advocates for their profession.  When I asked Tracy what the public can do to support these efforts, she offered, “Show direct-care workers some respect. Get involved with the DCA. Learn about the issues and contact legislators.  The more noise we make, the sooner things will be fixed.”

(NOTE:  Be sure to read the comments section!)

Fostering Therapeutic Nurse-Patient Relationships

(Source: journals.lww.com/nursingmadeincrediblyeasy)

A therapeutic nurse-patient relationship is defined as a helping relationship that's based on mutual trust and respect, the nurturing of faith and hope, being sensitive to self and others, and assisting with the gratification of your patient's physical, emotional, and spiritual needs through your knowledge and skill. This caring relationship develops when you and your patient come together in the moment, which results in harmony and healing.1 Effective verbal and nonverbal communication is an important part of the nurse-patient interaction, as well as providing care in a manner that enables your patient to be an equal partner in achieving wellness…  MORE

(Source:  The Path to Home)

Did you happen to catch the recent news story about the young Belgium man who was “comatose” for twenty-three years before “awakening”.  It turns out the only “awakening” was in the people surrounding him who finally realized the young man was conscious and aware for all of those torturous twenty-three years.   He just couldn’t tell them.

Of course it’s sobering to imagine being trapped in your body for all that time, unable to communicate or tell anyone what you were thinking.  But I can’t help but wonder, how did the people who cared for him treat him during those twenty-three years?  Did they treat him as a person or an object?  How does the information that he can hear and comprehend change their approach to caregiving?  

Hopefully, his caregivers have no regrets, now that they know he was cognizant all along.   I think there’s a lesson here for all of us-those we provide care for may realize a lot more than we think they do, in spite of disease and infirmity, and our interactions with them should always respect their personhood.  More

 

7.   FROM, FOR & ABOUT CAREGIVERS & CONSUMERS

The Empowered Elder Advocate: We Won't Be Brushed Aside

(Source: Carol Bradley Bursack)

Many of us are old enough to remember the accepted thought that the doctor was always right. We were trained to bow to the superior knowledge of the doctor, because after all, why would you go to the doctor if you already knew all of the answers? We still see doctors because of their expertise, of course, but we are learning to be a partner in health care. In my opinion, a good doctor will welcome our input because the more they know about us or the person we are advocating for, the better they can be at helping us.

Since, with some notable exceptions, most of us on OurAlzheimer's are here because we have a loved one with dementia, it often falls to us to be the advocate for our loved one's health. This is particularly true as dementia symptoms increase. Whether we are our own health advocate or are advocating for a loved one, a recent survey shows people are, as a group, getting more involved in health care.

Chris Schroeder, CEO of HealthCentral, and James Burroughs, Associate Professor of Commerce at the  University of Virginia, presented "Understanding What Motivates the Empowered Patient," on April 8, 2010 at the DTC Conference in Washington D.C.  "Understanding What Motivates the Empowered Patient," gives health providers an idea of what they can expect from empowered patients. Some points from the presentation:  MORE   

The New Face of Caregiving: Male Caregivers

(Source: AARP Bulletin Today)

When his wife, Chris, was diagnosed with breast cancer on their 19th wedding anniversary, Dave Balch suddenly found himself with two full-time jobs: running his home-based software business and taking care of her. “I don’t know how I managed everything,” says the 60-year-old from Twin Peaks, Calif., whose wife continues to fight recurrences of the disease six years later. “But you do what you have to do.”

Each year, more Americans are finding themselves in a similar situation—and challenging preconceived ideas about men and caregiving.

“People think that male caregiving means that the guy calls home from the job and asks his wife how his mom is doing,” says Donna Wagner, professor of gerontology at Towson University in Towson, Md. “That’s not true at all.”  MORE 

Aging As A Women’s Issue

(Facebook - IAHSA)

Women are disproportionately affected by ageing. Daughters care for mothers and mothers-in-law. Women are more likely to be paid caregivers in the home and in facilities. And women live longer than men.  Today I went to a panel discussion hosted by IAHSA member, Volunteers of America. They conducted a study on ageing in the United States. They found that only 11% of caregivers are paid for their work, but “82% of baby boomers expect to be providing care for a loved one.”

It’s time we all look for ways to help caregivers and the older adults the care for. What is your facility doing to help caregivers?  MORE

A ROUSING SUCCESS...

(Source: www.qualityhealth.com)

Early-morning sun warmed the stillness inside the Cafe as I gazed around the silent space that, last night, had been filled with rousing cheers from the many Cafe friends and family members of loved ones with Alzheimer's  who had participated in the AA Action Summit 2010 in Washington, DC. with so many other family advocates from across the country.

Their Summit included many, many Congressional visits on Capitol Hill to share their personal stories and lend their impassioned voices to a collective force urging understanding, enhanced awareness, and most importantly, legislative action to assist families living with this devastating illness.

Last night, they were cheering a major victory for tens of thousands of Americans living with early-onset Alzheimer's disease.  The Social Security Administration (SSA) announced it will streamline the application process and wait time for providing benefits for loved ones with this devastating condition. 

Not everyone can travel to our nation's Capitol for such a Summit; but we all can lend our voices and our support to a cause that matters to us.  We can choose to be advocates for a moment or a lifetime;  each one adds to the groundswell for change...

On this quiet sunny morn, seeing last night's cheering friends in my mind's eye, I smile and say into the stillness:  TOGETHER WE CAN!    Caringly, Jackie   More

Research By The Hartford And ComPsych Finds Baby Boomers' Caregiving Duties Impact Jobs And Health

Stressed-out Sandwich Generation Needs Help, Says Insurer's Expert At Conference

(Source: thehartford.com)

SIMSBURY, Conn., Apr 22, 2010 (BUSINESS WIRE) -- The demands of balancing a full-time job and caring for an injured or ill family member is a major source of stress for many Baby Boomers and is impacting their productivity and their health, according to new research by The Hartford Financial Services Group, Inc. (NYSE: HIG) and ComPsych Corporation.

The Hartford's Barbara Campbell announced the survey's findings today at the Behavioral Risk in the Workplace Conference organized by the Disability Management Employer Coalition and offered recommendations on how employers can provide the Sandwich Generation with much needed assistance.  "Our research found a troubling trend of Baby Boomer caregivers being pushed to their limits. They are worried about their ability to manage both their work and home life," said Campbell, regional vice president in The Hartford's Group Benefits Division. "We hope to raise awareness among employers about this risk to their employees' health and productivity because they play a key role in bringing workers' lives back into balance."

A majority of Baby Boomers said they are stressed out about caregiving and, at the same time, are worried about how their caregiving is impacting their job, according to The Hartford's survey of Americans born between 1946 and 1964 who accessed ComPsych's Employee Assistance Program (EAP). Conducted in February 2010, the joint survey by The Hartford and ComPsych found younger Baby Boomers, ages 45 to 54, are carrying the largest burden of family care responsibilities, with more than half saying they've taken time off from work to due to their caregiving responsibilities.  MORE

(Source: Alzheimer’s Reading Room)

Family members who provide care to relatives with dementia, but do not have formal training, frequently experience overwhelming stress that sometimes leads to breakdowns or depression.....  MORE

 

8.   LIVING LIFE & ACTIVITIES

Playing Ball at Pennybyrn at Maryfield

(Source: Culture Change Now Newsletter)

All over the country, the baseball season is now in full swing (pun intended), but at Pennybyrn at Maryfield in High Point, NC, it's always baseball season. At least once a month for the past two years they've been clearing out everything in the town square of the facility to make room for the baseball diamond. It's always the same match-up: The Pennybyrn Racers (residents) against The Maryfield Staffers (staff). There is plenty of cheering, base stealing and smack-talk. It's at least as rowdy and as much fun as anything you'll find in the major leagues. "Everyone gets involved," said Janet Golden, Lead Activity/Life Enhancement, "People who don't usually come out for activities bat the ball."
 
All agree the baseball game is a highlight in the Pennybyrn community. But, there was one game that almost didn't happen. The game was scheduled during the week the survey team was at Pennybyrn to conduct the annual survey and this gave Administrator Vonda Hollingsworth pause:
 
"On the way to work that morning, I thought to myself, 'Jeez, I wonder what they will think?' When we play, it is loud and crazy with everybody running this way and that, trying to steal bases, and residents being pushed in wheelchairs or running arm in arm with staff round the bases. Would the surveyors think we are putting our residents' safety at risk? I knew the surveyors would be right in the middle of it since they were working out of a room in our town square.
 
Then I thought-what am I doing? Whose choice is it to take a risk? I am "taking chances" right now-driving my car. Individuals should be able to decide themselves what risk they want to take. Our residents are LIVING and living life is all about little risks everyday. If they want to play ball, my apprehension should not stop them. I thought there might be a real chance the surveyors would not like our game - but that was a risk I was willing to take. To my delight, several of the surveyors stop working to watch our game. They laughed and even cheered. It turned out they thought it was wonderful! I am so glad that I didn't allow my hesitation to limit our residents' ability to choose their life that day.
 
LaVrene Norton witnessed a game on a visit and was delighted to witness some serious living going on when she saw a resident being whizzed around the bases in her wheelchair - legs straight out in front of her with a look on her face that was wide-eyed exhilaration. That's how you play ball!  More

9.   DEMENTIA

Clear Evidence Showing That The Reasons For Treating Alzheimer's Patients With Respect And Dignity Go Beyond Simple Human Morals

(Source: University of Iowa News Release)

"What this research suggests is that we need to start setting a scientifically informed standard of care for patients with memory disorders. Here is clear evidence showing that the reasons for treating Alzheimer's patients with respect and dignity go beyond simple human morals."

Informed Caregivers Can Improve Quality Of Life Of Alzheimer's Residents

(Source: McKnight’s)

Why are people who are diagnosed with Alzheimer's, the seventh leading cause of death in the United States, not being cared for the way they should be? We wanted to find a way to improve the quality of life ("QoL") of the resident with Alzheimer's living with a debilitating disease.  This idea formed the basis of a research study at Signature HealthCARE LLC that revealed a direct correlation between the quality of life for individuals diagnosed with Alzheimer's disease and their caregivers.

Alzheimer's disease (AD) is a silent killer that gradually destroys a person's memory, ability to learn and communicate, and the ability to carry out daily activities. As AD progresses, individuals can experience other weakening side effects, including anxiety, irritation, and possible hallucinations. AD patients experience side effects that ultimately impact their quality of life, which is defined as being in a state of complete physical, mental and social well-being.

The question that lingered throughout this research study was whether the implementation of a training model for caregivers positively impacts the quality of life of older adults who have been diagnosed with AD and reside in a nursing home. To test this question, a training model was designed to promote a positive change in the caregiver, while also increasing the knowledge of the caregiver and improving the clinical application of care to the resident with dementia…

Once the research was completed and analyzed, the team determined that the quality of life for Alzheimer's residents had improved, and was directly related to the caregiver and resident relationship… This study also proved that the previously assumed notion that individuals with AD were not able to rate their own quality of life was incorrect. These individuals were able to rate their own quality of life well into the progression of the disease…

The resident's quality of life is about more than the resident participating in activities. Rather, it is about being in a state of complete physical, mental and social well-being…  MORE

Dementia Should Be No Barrier To A Good Quality Of Life

(Source:  Medical News Today)

 

Only 13 per cent of people believe a person with dementia can have a good quality of life at all stages of their condition according to Alzheimer's Society research released today (Thursday, 15 April).  However a new report by the charity found a better quality of life is possible for people with a dementia diagnosis. It highlights simple things such as having someone to talk to or being able to practice a faith that can have a huge impact.

My Name is Not Dementia, draws on the views of people with dementia including author Sir Terry Pratchett who has written a foreword for the report. It aims to break down misconceptions by showing a person's identity does not disappear because of a dementia diagnosis.

Research also shows more than half (54%) of people think a diagnosis of dementia would have a bigger impact on their quality of life in later life than cancer (19%) or a physical disability (16%). Over half of people (52%) believe dementia has a stigma attached to it.

Award winning author Sir Terry Pratchett who has posterior cortical atrophy, a rare form of dementia, said, 'Dementia is undoubtedly a cruel and debilitating condition. However a diagnosis does not strip a person of their identity. That person still has a voice and they deserve to be heard. Dementia requires not just care but also understanding. There is an opportunity here to give the lie to some of the clichés of care. We have to learn to be good at it.'

Ruth Sutherland, Acting Chief Executive of Alzheimer's Society, said, 'All too often dementia is seen as an insurmountable barrier and a diagnosis is seen as a death sentence. This doesn't have to be the case. By listening to people living with the condition, as this report does, we can better understand what is important to them and how they would like to live their lives. We need to learn to see the person not just the dementia.'  MORE

More With Dementia Wander From Home

(Source: NY Times)

“It started with five words — ‘I want to go home’ — even though this is her home,” said Ms. Machett’s husband, John, a retired engineer who now cares for his wife full time near Richmond. She has gone off dozens of times in the four years since receiving her diagnosis, three times requiring a police search. “It’s a cruel disease,” he said…  Searching for them often also means learning a patient’s life story as well, including what sort of work they did, where they went to school and whether they fought in war. Because Alzheimer’s disease, the leading cause of dementia, works backward, destroying the most recent memories first, wanderers are often traveling in time as well as space.  MORE

Close your eyes for a moment and imagine spending the rest of your life surrounded by a thick, towering glass wall. You can see the people around you but you can’t understand what their saying. You try to speak out and tell them you’re scared and feel like you’re going crazy but you can’t remember the words even though you still feel the emotional pain.  Months and even years go by and nothing has changed except the people outside no longer bother to look at you. Even your children give you an emotionless stare implying you’re probably already dead but your body just doesn’t know it yet.

Can you think of anything more horrifying? Can you imagine anyone living such a hopeless and frightening existence? There are thousands living this nightmare everyday – they’re severely-impaired dementia patients! They have lost their ability to communicate, but they still hear us, they just can’t answer back. How many times do you think a dementia patient has heard, “Don’t worry your mother doesn’t understand a darn thing we’re saying.” “There is no one home upstairs.” Then they look over at mother and she is trembling and crying uncontrollably. She wants to tell them she is aware but her brain won’t allow her to.

Judy Berry lived this experience when her mother was stricken with dementia. Judy’s mother was labeled as an “aggressive-behavior” patient because she would trip caregivers and patients when they walked by. In 7 years her mom was thrown out of 12 separate facilities because of her behavior. She spent her last year of life tied up to a chair and drugged into oblivion to keep her compliant. During this period of time, Judy wasn’t able to find a facility that could make a positive difference in her mother’s life because they all thought her mom was irretrievably lost to her illness, and they would only provide custodial care to keep her clean and fed.

At 55 years of age Judy Berry gave up a successful career and made a lifelong commitment to change the Face of Dementia Care in our society and to be an advocate for all seniors with dementia in a quest to maintain their Basic Human Rights to Dignity, Choice and Quality of Life until death. With a handful of skillfully trained and experienced health care workers and a modest savings account, Judy took the first step in fulfilling her promise and opened Lakeview Ranch for Specialized Dementia Care.

These are Judy’s words, “With the help of 15 seasoned health care workers I started this project 8 years ago. The Lakeview Ranch Model of Specialized Dementia Care has proven that these unspoken and unmet needs are the underlying cause of most challenging and aggressive behavior and the #1 reason for all the rampant unnecessary hospitalizations and overmedication that has sent healthcare costs spiraling out of control to say nothing of robbing our seniors of the dignity and quality of life they so deserve.”

 The Lakeview Ranch Model of Specialized Dementia Care gives her residents the tender-loving care she wished for her mother. Right now there are 80 caregivers for 30 dementia care residents. The care is intensive, very personal and immediate.  With the appropriate care, and attention from the caregivers the aggressive behavior begins to fade away because ALL of the resident’s needs are being met, especially the emotional ones. “These patients are really scared and confused because they don’t know what is wrong with them. Once we gain their trust and develop a bonding relationship they begin to respond to us positively in a lot of ways,” said Judy Berry.  MORE…

Lakeview Ranch 3 

To learn more about Judy Berry’s work please Lakeview Ranch.  You may also learn more about their foundation, the Dementia Care Foundation.  More

Hoping Skills: Why Alzheimer's Disease Is Not The End

THE DEVIL MADE ME DO IT!

(Source: Memory Bridge Newsletter)

 

When a person with dementia does something that might be annoying to you but isn't hurting anyone, we call that "so what behavior.”  So what if it happens, it's not the end of the world.

At 5:30 in the morning the nurse came into the neighborhood to pass out the morning medication. She hadn't been there long when she got called away. Before leaving she pushed her cart into the nurses station and locked the gate.

Doris came wandering out of her room looking for action and spied the medicine cart, specifically the half-filled pitcher of cranberry juice perched on top. She had just enough arm length to reach over the gate and snatch up the pitcher. With her other hand she grabbed a stack of 30cc med cups.  I should have stopped her but I was curious to see what she was going to do, so I stood back and watched.   She lined up the cups in neat rows on the counter top of the nurses station, then filled them until the pitcher was empty.

"What are you doing, Doris?" I finally asked.   "Father Bob is coming to give out communion," she replied matter-of-factly. "I'm setting it up for him."

Oh brother, I thought. What do I do now? I needed to distract her.   MORE 

(Source: Changing Aging)

More of Al Power’s interview on his new book, Dementia Beyond Drugs: Changing the Culture of Care

Q: How has our society’s view of aging created the institutional model of care and what can we do to change it?

A: Society views aging as decline because we are overly preoccupied with what adults can and cannot “do.” We fail to recognize that elderhood is a separate developmental stage, in which the assimilation of experience and perspective into wisdom replaces the busy workday world of younger adults. As a result of our skewed perspective, we have created institutions that merely try to mitigate decline by medicalizing the aging process and creating a stifling environment that we label “protective.” We do not see the rich tapestry that elders continue to weave, despite illness or frailty. By seeing elders with “new eyes,” we can begin to celebrate and cultivate their gifts rather than simply disempower, isolate, and overmedicate them.

Q: How can we provide care that is more “humanistic” and “enlightened”?

A: There are many examples, as I apply the framework of my model to a variety of care scenarios. But a central humanistic tenet follows Tom Kitwood’s charge that we acknowledge the personhood of each individual and their capacity for growth and engagement through all stages of life, and all stages of dementia. Here’s an example of how we can be more enlightened: When people in the nursing home “wander,” we used to restrain them, but now we use wander alerts, create circular pathways, use signs on doors and better lighting to create a safer place. We think we have become more enlightened. We haven’t.

I encourage care partners to replace the term “wandering” (suggesting purposeless activity) with “searching,” and then ask, “What are they searching for?” Often it’s some connection, some relationship, something that has personal meaning in an environment that offers none. So by providing the stop signs, circular paths, fenced-in courtyards and alarmed doors, we have merely created a safe place for the person to be lost and searching for the rest of their lives. We’ve missed the larger need.  More

10.  DISABILITY COMMUNITY

Young Nursing Home Residents: Person-Centered Culture Change Must Include Them

(Source: hospiceandnursinghomes.blogspot.com)

As quiet as it’s kept, young residents are often found in nursing homes. They are a growing population that many overlook when they think of nursing homes as “old people’s homes.” In many ways, traditional nursing homes are not designed with needs of young residents in mind…

 

Another young resident was one of several roommates who shared a room with my patient. Many of my hospice patients had multiple roommates. Imagine dying while living on a daily basis in a room with three other people with various illnesses, including dementia…

 

But there was a sadness about these young people and some others I have seen in nursing homes. These residents, particularly those severely challenged, didn’t appear to have much scheduled to enrich them creatively other than watching television and observing what was going on around them. Sure, there were overlapping activities in which all ages could participate. But ages twenty through one hundred have unique requirements. Young people often craved attention and clearly needed more engaging activities focused on their age groups. Their needs must be addressed if nursing homes are to become person-centered in providing quality of life for all residents.  MORE

11.  TECHNOLOGY

Boomers, Barriers, And Myths

(Source: Laurie Orlov)

Assumptions, aspirations, and realism.  In recent here-there-everywhere travels, I was often intrigued by assumptions that were cited as fact.  I heard about barriers to adoption, narrow-cast definitions of broader opportunities, and sweeping generalizations about markets too broad to characterize. That last, of course, is the so-called baby boomer market -- discussed all day at a well-run event in Tampa -- the Florida Boomer Lifestyle Conference. Talks were packed with baby boomer market possibility. But boomers are no more a market with meaningful shared characteristics than adults, women, or workers. You know this when you hear a discussion of an age segment in which the target market year begins with 40 or the upper end extends beyond 64. Or when the speaker apologizes and says "I'm not a baby boomer, but..."

Enough boomer demographic data to confound any marketer. In keeping with the theory that boomers are a market, the conference presenters generally began their talks (as all, including yours truly, do) with stats to help make their case -- baby boomers are wealthier, tech-savvy, own iPhones, are entrepreneurial, self re-inventing, chronic-disease plagued, interested in franchising, traveling, dating, volunteering, etc. It was a fascinating day, inspiration for attendees to learn more, start and run new businesses. My favorite segment was a presentation by 23-year old Alex Chamberland about Tampa Bay's EasyLiving, the home care agency founded by his mother that he manages -- since he was 21! -- hiring the workers, finding referral channels, implementing tech tools, upgrading the website. And check this out: EasyLiving also provides a concierge service that includes taking seniors to concerts, out to dinner, or shopping. Come to think of it, isn't this something that all home care agency franchises should offer?

In tough times, boomers create their own opportunity. In other recent and related news, you may have noticed this intriguing observation from the Kaufman Foundation: more than 80% of all tech startups in 2008 were by people over 40, that the number of people age 55-64 starting tech businesses grew 36% in 2008, and that the 20-34 age bracket had the lowest startup rate. And most entrepreneurs that I speak with tell me that they are not venture capital backed -- a good thing if they are woman-owned -- see today's NY Times on the dearth of Silicon Valley investment in women-run businesses. The more common practice: take an idea, bootstrap it yourself, augment with angel investors to grow quickly or (my favorite) grow it slowly, gaining market insights and forging partnerships along the way. 

Okay, now for this week's rants. So now that we're on the topic of tech, let's mull some myth-like barriers to tech adoption, reinforced in my talks and travels this past week:  MORE 

Technology for Caregiving and Aging in Place - Updated 2010 Market Overview Report Highlights New Vendor Entrants

(Source: PRWeb)

Port St. Lucie, FL (PRWEB) April 8, 2010 -- The growing marketplace for technology to assist aging adults is attracting a steady stream of new vendors to a market that will exceed $20 billion by 2020, according to the newly updated 2010 report by Aging in Place Technology Watch. The emergence of caregiving as a concern to baby boomers is driving new entrants into the market, according to Laurie M. Orlov, founder of the market research firm.

"At a time when we are seeing so many business opportunities shrinking, this market is poised for steady growth," said Orlov. "With the slowdown in the housing market, growing elder caregiving responsibilities, and emerging technology awareness of service providers means that more people will look for solutions that help older family members. This is a catalyst for innovation and opportunity for both new entrepreneurs and new business opportunities for existing companies.

The industry projections are part of the updated market overview report, 2010 Technology Market Overview from Aging in Place Technology Watch. The document updates which technologies matter to inform caregiving and enable aging in place, including categories for communication and engagement, safety and security, health and wellness, and learning and contribution. The report explains how these tighten the connections between families, caregivers, service providers, and care recipients.   MORE

No Impact For Seniors: Paper books, Health IT, FCC And Other Goals

(Source: Laurie Orlov)

Excuses everywhere as to why not this and can't do that. If you're trying to make sense out of lack of progress in terms of Internet adoption and seniors, look no further than Friday's Senate hearing, with its overreaching title: "Aging in Place: The National Broadband Plan and Bringing Health Care Technology Home." Read and absorb a veritable laundry list of reasons why we need to buckle down and get a plan in place to get health technologies into the home -- maybe by 2020.

Is lack of broadband access the real problem? Never have so many heard so much about insurmountable barriers to stem rising healthcare costs of an aging population. Let's skip most of the barriers -- they are for others to debate -- and just focus on one noted by Mohit Kaushal, digital healthcare director, Federal Communications Commission, about connectivity: "Broadband is either missing or too expensive."  MORE 

12.  DESIGN & ARCHITECTURE

Virginian Launching Portable Housing For Aging Relatives: The Granny Pod

(Source: Washington Post)

SALEM, VA. The Rev. Kenneth Dupin, who leads a small Methodist church here, has a vision: As America grows older, its aging adults could avoid a jarring move to the nursing home by living in small, specially equipped, temporary shelters close to relatives.   So he invented the MEDcottage, a portable high-tech dwelling that could be trucked to a family's back yard and used to shelter a loved one in need of special care.  Skeptics, however, have a different name for Dupin's product: the granny pod.  

What it might look like here: 

For complete story: 

13.  NURSING HOMES

Website Allows Providers to Measure Culture Change

(Source: PHI Blog)

The Pioneer Network has launched an online version of its popular Artifacts of Culture Change tool.  The web-based evaluation tool allows long-term care providers to measure how successfully they have implemented culture change in their facilities.  The tool helps providers determine whether they have introduced culture change in a sustainable way, as well as how far along they have already progressed in their culture-change journey.

"The artifacts tool is not only a wonderful way to measure change progress, it also offers ideas about opportunities for change an organization may not have been aware of," said Susan Misiorski, PHI National Director of Training and Organizational Development.

Scoring Points for Culture Change

The web-based tool measures a facility's culture-change progress in six categories:

  • Care Practice Artifacts — What are the facility's policies on person-directed dining, bathing practices, etc.?
  • Environment Artifacts — Do residents have ample space and privacy? Does the facility include amenities such as Internet access and outdoor areas? Does it reflect "home"?
  • Family and Community Artifacts — What is the facility's visiting policy? How are families involved and welcomed?
  • Leadership Artifacts — Are residents given the opportunity to voice their opinions to staff members?
  • Workplace Practice Artifacts — Are CNAs allowed to set their own schedules and work consistently with the same residents? Are they given the opportunity for advancement via a career ladder?
  • Staffing Outcomes and Occupancy — How long do workers remain with the facility? What is the staff turnover rate over the last 12 months?

At the end of the evaluation, facilities are awarded a point total based on their responses, with a maximum score of 580 points.  Providers can use the evaluation tool as often as they want, free of charge. The Pioneer Network recommends quarterly "tune-ups," but stresses, "It's your choice."

Updating the Evaluation Tool

The new online evaluation tool is an update of the paper-based Artifacts of Culture Change, which the Pioneer Network debuted in 2006. The Web-based version incorporates interpretive guidelines issued in 2009 by the Centers for Medicare & Medicaid Services (CMS).  According to the Pioneer Network, the evaluation tool "represents the first national database of implementation activities ever collected."  The Pioneer Network used funding from The Commonwealth Fund to build the online version of Artifacts of Culture Change.  More

Changes In Nursing Homes To Benefit Residents, Families, Staff

(Source: K-State Perspective)

While surveying older patients about breaking a hip, researchers in the British Medical Journal found 80 percent of respondents would rather be dead than in a nursing home. But according to Gayle Doll, director of the gerontology program at Kansas State University and a researcher on long-term elder care, the culture of nursing homes in this country is beginning to change, thanks to a new focus on person-centered care. The hope is that the new culture will be welcoming to residents, their families and staff members.

frontdoorsPreviously, nursing homes focused on the medical side of long-term care. Now the trend is to look at the person and their various needs, rather than just their medical needs. The focus on person-centered care includes more consistent staffing, Doll said. In the past, workers would go anywhere in the care center they were needed, while trying to remember the needs of many patients. Now, the same staff works with the same group of residents.

"It's all about creating relationships," Doll said. In the future, she said there may even be universal staff members who will tend to all of a resident's needs, including housekeeping.

Choice is another focus. This includes choices on eating, what to eat and when; activities; bedtimes; and bathing.

Private rooms are becoming more common as well. Doll expects that in the next 15 years, all rooms will be private in nursing homes.

Doll said it's easy to tell if a nursing home is focusing on culture change -- visiting one at about 6 a.m. will show if all of the residents are being awakened or if they can choose to get up when they wish. "You also can view the interaction between staff and residents," she said. "See if they talk over their heads or to the residents."

hckitchenThis culture change is partially due to the ever-expanding options for the aging, Doll said. Now, older adults can consider home health, which allows the person to stay in his or her own home. Another option is assisted living, which provides supervision but a lot of independence for residents who can take care of most of their own needs. It's like a "very small apartment but with help nearby," Doll said. Yet another of many options available today includes "green houses," which are like boarding houses with only eight to 10 residents.

"Everyone's trying to make it more homelike," Doll said.

The gerontology program at K-State focuses on long-term care issues. Doll and other K-Staters are studying how culture change is affecting residents. In addition, researchers have written about Kansas nursing homes that have won awards for being more person-centered rather than medically centered. K-State's gerontology Web site also provides ideas for nursing home activities, as well as educational modules on culture change and other topics. The site is at: http://www.k-state.edu/peak

More information about K-State's gerontology program is available at: http://www.k-state.edu/gerontology/

 Photos: (Top) The front doors of the healthcare households at Meadowlark Hills Retirement Community, Manhattan, Kan. (Bottom) A healthcare household kitchen at Meadowlark. At Meadowlark, households function independently of the rest of the community, making all decisions within that house as a "family." Photos courtesy K-State Center on Aging.

14.  ASSISTED LIVING

Poor Sleep Is Common Among Elderly People Who Live In Assisted Living Facilities, A New Study Found

(Source:  HealthDay News)

This lack of sleep is associated with declining quality of life and increased depression. Many older adults move into an assisted living facility (ALF) when they're no longer able to live independently but do not require the level of care provided in a nursing home. ALFs typically provide meals, housekeeping and personal care assistance.

In this study, U.S. researchers examined the sleep habits of 121 residents of ALFs in the Los Angeles area and found they slept an average of six hours per night and 1.5 hours during the day. About 65 percent suffered significant sleeping problems, including waking up in the middle of the night or early morning (60.3 percent) and trouble falling asleep within 30 minutes (59.5 percent).

Poor sleep was associated with lower health-related quality of life, the need for more help with basic daily tasks (such as dressing, grooming and bathing), and symptoms of depression.  MORE

15.  ADULT DAY

Grants for Social Model Day Programs Available

(Source: The Brookdale Foundation)

The Brookdale Foundation will be making grants available to qualified organizations for the development of new dementia-specific, social model day programs. The 2010 RFP for the start-up of social model "Group Respite" or "Early Memory Loss" programs for people with Alzheimer's disease and their family caregivers is now available.

16.  HOME & COMMUNITY-BASED SERVICES

Home Care Businesses Fill Void As Alzheimer’s Care Units Decline

(Source: PRWeb)

Home care is growing as a result of the increasing incidence of Alzheimer’s and other dementias, said Paul Hogan, Co-Founder and CEO of the Home Instead Senior Care network, the world’s largest provider of non-medical in-home care and companionship services for senors. One in eight people aged 65 and older (13 percent) have Alzheimer’s disease, according to the Alzheimer’s Association 2010 Alzheimer’s Disease Facts and Figures report.

“In the past, care communities have been the only options for seniors suffering from Alzheimer’s disease,” Hogan said. “But with more seniors wanting to stay at home – about 86 percent in our surveys – and fewer nursing beds available, the strain will continue to increase on the nation’s family caregivers. These caregivers often need assistance with their loved ones as the disease progresses.”

The total number of nursing facility beds (in dedicated special care units) in the U.S. decreased from 1,717,165 in June 2007 to 1,708,721 beds in December 2009. The number of beds in Alzheimer’s special care units went down even more dramatically during that time, from 90,285 to 83,796, according to the American Health Care Association (AHCA).

This national trend could confirm a growing need for more resources, and a growing market for senior care businesses. “Since almost half of nursing home residents in the U.S. have Alzheimer’s or other dementia, and only 5 percent of nursing home beds are in Alzheimer’s special care units, it is clear that the great majority of nursing home residents with Alzheimer’s and other dementias are not in Alzheimer’s special care units,” according to the Alzheimer’s Association’s 2009 Alzheimer’s Disease Facts and Figures report.

As a result, family caregivers are stretched thin and feeling the crunch. More than 40 percent of family and other unpaid caregivers of people with Alzheimer’s and other dementia rate the emotional stress of caregiving as high or very high, compared with 28 percent of caregivers of other older people, according to the Alzheimer’s Association’s 2010 Alzheimer’s Disease Facts and Figures report. About one-third of family caregivers of people with Alzheimer’s and other dementia also have symptoms of depression, the report noted.

“That’s why developing resources to help these families should be our top priority,” Hogan said, “and why Home Instead Senior Care is working to address the changing needs of our growing senior population.”  MORE

Emotional Stress Is Higher With Dementia Care

(Source: High Beam Research)

[Editor's note: This is the second of a two-part article that discusses best practices for the care of patients with dementia. Last month, we looked at an overview of the challenges presented by dementia patients and techniques that improve care. This month, we look at additional tips to increase patient compliance and ways for home health workers to handle the stress of dementia care.]

It is not uncommon for a home health patient to have dementia in addition to the medical diagnosis that is the reason for admission to home health. Being able to recognize and overcome the challenges presented by dementia is important to being able to ensure a good outcome for the patient, according to sources interviewed by Hospital Home Health.

Taking care of home health staff members who care for patients with dementia is as important as taking care of the patients themselves, suggests Elizabeth Gould, MSW, director of quality care programs at the Alzheimer's Association. At least this is part of the input received from members of the task force that worked on the Alzheimer's Association's Dementia Care Practice Recommendations for Professionals Working in A Home Setting.

"Although the best practices suggested by the task force working on the recommendations focused on care for patients with dementia, several suggestions were made to include care for the home health provider," says Gould. Caring for a patient with dementia can be more challenging than most home health patients, so it is important to provide support to prevent home health provider burnout, she explains.

"I found it interesting that a number of people who reviewed the recommendations suggested inclusion of a section on provider self-care," says Gould. "Being aware of the stressful effects of caring for a patient with dementia is especially important for home care providers, because there are fewer boundaries between personal and professional relationships," she says.   MORE 

Program For Elderly Will Be Expanded:  Counseling Can Ensure Home Care

(Source: www.boston.com)

Bowing to pressure from lawmakers and advocates, the Patrick administration said yesterday it will expand a pilot program that tries to keep frail senior citizens out of nursing homes by providing free counseling about alternative care.

The action comes a week after legislators demanded that the administration explain why it had failed to follow a directive in the state budget that required the state to expand the program, which the administration’s own analysis showed kept more than 300 people living at home in one year.

“We have waited three and a half years to get this done and we are ready to help bring elders home,’’ said Al Norman, executive director of Mass Home Care, an association of nonprofit agencies that had lobbied for action…  MORE

How Will Healthcare Reform Impact HCBS Providers?

On March 23, President Obama signed the healthcare reform bill into law. This historic moment owes a lot to AAHSA members who have been advocating for its passage for a very long time. AAHSA's Health Reform Hub has been updated and is ready to give you the latest on how healthcare reform will impact you. The site features specifics (on the right-hand side under "Get Smart") on how healthcare reform will impact adult day programs, home health agencies, and hospice programs.  (See AAHSA website)

17.  CONTINUING CARE RETIREMENT COMMUNITIES

CCRC's Are Expanding Their Home And Community-Based Services Offerings

(Source: Coffey Break)

Preliminary findings from the 2010 AAHSA Zeigler 100 show that more than 75 percent of the largest 25 multi-site not-for-profit senior living organizations offer HCBS; in 2009, two of these organizations expanded their services. Of the largest 10 organizations, 80 percent offer HCBS, with one expanding its services. None reduced the services offered. (In last year's publication, more than 70 percent had either kept their HCBS services level or expanded, but 26 percent had reduced their services). See Ziegler's Z-News. Also, read the report of AAHSA's HCBS Cabinet to learn about developing or expanding HCBS in your organization.

18.  END-OF-LIFE & HOSPICE

The Importance Of Memorial Services In Long-Term Care Facilities

(Source: fullcirclecare.wordpress.com)

Death is such a taboo subject in our society, but for long-term care residents (those living in nursing homes and assisted living facilities) often it is even more of a forbidden subject.  Why should the right to grieve and express emotions over the loss of a friend stop upon entry into a long-term care facility?  In most facilities when a resident dies, the resident is taken out through the back door once all the other residents are secured in their rooms with the doors closed.

There is a national effort to guide facilities toward person-centered care or culture change.  Efforts to change the approach of dealing with death and dying in long-term care facilities can have a tremendous impact on this culture change movement – and on the mental outlook of someone facing the end of life.

So many are affected by the death of a resident - family and friends, facility staff, and other residents.  How the facility responds to death sends a message to the remaining residents.  Facilities that celebrate a resident’s life with a memorial service are amazed at how much everyone appreciates the opportunity to honor the person.  Some facilities invite residents and staff members to share stories, poems or songs about the deceased resident.  More

Long-Term Care Resident With Kitten

It is the hope of long-term care advocates that more facilities will embrace the idea and begin holding memorial services.

What a compassionate and caring gift to give residents and family members.

19.  EDUCATION

Culture Change Close To Home

(Source: Provider April 2010 Extra News Online)

Providers in most states can find educational resources and train­ing opportunities on culture change in their own backyards.  The Pioneer Network, a nonprofit organization whose mission is to facili­tate deep system change in long term care, shares information and resources with national stakeholder organizations and 30 state culture change coalitions to promote culture change and person-centered care.

 

The primary purpose of the coali­tions is to advance culture change in their respective states through a variety of activities, such as presenting educational programs and network­ing meetings for providers; developing communication vehicles, including newsletters and Web sites; and educat­ing policy makers and regulators about culture change.

The table below contains informa­tion about state-level culture change initiatives that are coordinated by state survey agencies (SSAs) and/or state culture change coalitions. Among the initiatives are a number of opportuni­ties for providers to obtain technical as­sistance, training, and even grant funds.  MORE

Caring For Our Elders: Nursing Education Is Changing To Meet The Needs Of An Aging Population

(Source: Star Tribune)

According to the Administration on Aging (www.aoa.gov), people 65 years and older numbered 38.9 million in 2008 - or about 12 percent of the population. By 2030, nearly 20 percent of the U.S. population will be over 65. And between 2030 and 2050, the number of the "oldest old" - people over 85 - will rise sharply as the baby boomers age.

Nursing Challenge

An aging population poses a challenge for healthcare - especially nursing. That's because older adults receive the highest percentage of healthcare services, and registered nurses play an essential role in their care.  More

Elderly Dementia Patients And “At-Risk” Students Create Friendships

"Beautiful Circle of Knowledge"

(Source: There Is A Bridge)

 
The Memory Bridge Initiative was featured on the front page of the Chicago Tribune on April 14, 2010. Pulitzer-prize winning journalist Ted Gregory followed a Memory Bridge class over a four-month period. Ted attended every class, every Buddy visit, followed three of the students throughout an entire school day; interviewed families of the students and Buddies, the teacher of the class, and spent over 15 hours talking with me about the origins, vision, and social significance of Memory Bridge's educational mission to people with irreversible dementia and America's youth.

 

As the school bus lumbered to a stop outside the Hyde Park midrise, one of the 10 students on board blurted out the thought that had preoccupied most of them since the start of their journey about 20 minutes earlier.  "I'm scared," she shouted.

These students attended one of Chicago's most troubled high schools — Bowen Environmental Studies Team — where only 7 percent of students passed state competency exams in 2008 and where more than 95 percent live in poverty. Last year, five teens were killed in the gang-ravaged South Chicago neighborhood around BEST.

That rainy Monday in October, each of the students was about to meet a retiree with dementia as part of a 12-week class called Memory Bridge. The goal of bringing the disparate groups together at Montgomery Place was to restore both — tapping the sometimes-buried empathy of the teens, and helping the dementia patients engage in unexpected ways.  More


Read the online version of the Chicago Tribune article on Memory Bridge 

Eastern Michigan University Offering Dementia Studies Certificate

(Source: WLNS.com)

YPSILANTI, Mich. (AP) - Eastern Michigan University is launching a certification program for professionals who deal with people who have dementia. The Ypsilanti school says the program is a response to the fast increase in the number of people who are 85 and older. It says current trends suggest that about 16 million Americans will have Alzheimer's disease by 2050.

The university says the graduate level certificate program is aimed at people who work in hospitals, home health care, research centers, veterans' services, businesses and substance abuse centers. It says the multidisciplinary program deals both with theory and applied subjects related to deterioration of brain function.

Program details:  MORE:

20. MEDICAL COMMUNITY

Culture Change Movement Is Becoming Mainstream: A Person-Centered Approach Is Critical

AMDA Seeks To Help Physicians Understand Culture Change And Their Role in it

(Source:  AMDA, www.caringfortheages/current)

A growing number of facilities, communities, and practitioners have embraced the movement that long-term care advocates call culture change. The Centers for Medicare & Medicaid Services has expressed support for the efforts, and research is demonstrating the clinical and operational effects on long-term care.  For those practitioners and facilities that have not yet embraced culture change, the message from others appears to be: Dispel the myths. Stop the excuses. Seek ways to embrace and implement change that is culture deep and part of everyday work and life.  “This kind of caring should be what elders expect in whatever place they call home,” said Pioneer Network Executive Director Bonnie Kantor, ScD. “We're moving from adoption to widespread implementation.”

There are many terms that people associate with culture change: person-centered care, person-directed care, patient-centered care, patient-directed care, resident-centered care, and resident-directed care. The name game can be confusing, but it's important that facility leaders not get hung up on terminology, said Dr. Kantor. “We are very big on knowing your audience and using what terminology works for them.”

Joanne Rader, one of the Pioneer Network's founders, said, “There is no national consensus on terminology. But in any given setting, people need to make a conscious [decision] about what term they will use. Then everyone needs to have a common understanding what culture change means and how they are involved. … They need to understand that each person they care for is at the center of this. They must understand that their job is to be in service to the people they care for.”   MORE

Person-Centered Care: What It Means to You and Your Family

(Source:  AMDA, Caring For The Ages)

You may have heard about the culture change movement in long-term care. This is a shift in philosophy and practice that is all about meaningful relationships and service. Staff, caregivers, and practitioners really know their long-term care residents/patients and make sure they have choices about their daily care. Person-centered care is one term used to describe this type of care.

Person-centered care is based on ongoing relationship building and reflects the person's needs, values, and choices. Everyone—including family and friends—works as a team to provide comfort, care, support, and joy for the resident/patient. Everyone shares a focus on the person's best interests and personal goals. All residents/patients can benefit from person-centered care, even if they have dementia such as Alzheimer's.

Understanding person-centered care will help you decide how you can help your family member/friend. It will make sure that everyone else involved in your family member/friend's care knows what he/she wants, likes, and believes, allowing for respect of their choices.  SEE Questions to Ask Your Physician and What You Can Do

What Culture Change Means to Physicians

(Source:  AMDA, Caring For The Ages)

Nevertheless, when advocates of culture change use the word “overmedicalized,” what they generally mean is that the facility is too much like a hospital and too little like a home. But I have never met a resident who complained that every time they had a medical complaint they were seen by their doctor. Families don't worry that there is too much medical presence in the facility, that doctors come too frequently or communicate too much with the family and each other, or that consultants are too available. Quite the contrary.

Thoughtful, evidence-based, geriatric care should still be a goal for facilities undergoing the most radical of culture change. It remains a highly desired feature of care for virtually every resident.

Education of your medical staff regarding many of the above issues, such as liberalizing diets and simplifying drug regimens, can occur regardless of whether the rest of the facility is changing its culture. Advancing good geriatric care is always consistent with culture change and remains your goal as the medical director.  MORE

21.  INTERNATIONAL

Taking Seniors To A Higher Plane

(Source: rediff.com)

India Home, now in its third year, stands out from many facilities for seniors from India in the New York tri-state area. First, it offers easy access to activity sites thanks to a minibus donated by the Leena Doshi family. Second, it aims to have its own living facility for seniors and help those with dementia. Apart from yoga and meditation classes, birthday events, outdoor trips, it is also empowering seniors, teaching them English, and through organizations like the South Asian Council for Social Services, it also gets seniors to know their legal rights and various resources New York city offers them.

The organization owes its existence to three daughters who also are doctors, and the plight of their parents. "Towards the end of his life, my father Vangapandu Lakshmi Naidu, a Sanskrit scholar, suffered from vascular dementia," said Dr Vasundhara Kalasapudi, a geriatric psychiatrist and president, India Home.

Two weeks ago, Kalasapudi received an award for community service from SACSS during the latter's 10th anniversary celebrations in New York. She dedicated the award to many volunteers at the organization, her friends and donors, and of course, her father. "His cognitive abilities gradually deteriorated," she said. "It was painful for to see my father, a lover of books, unable to recognize words and letters. In many instances, he forgot who he was, his family, and other aspects of his life that he loved so much. This was only worsened by the lack of mental stimulation in my village in Andhra Pradesh. There was no community center or congregational area for people of his generation to meet." 


She and her friends realized that if Indian senior citizens had a place of their own where they could not only reminisce about their Indian roots but also forge new friendships and receive active counseling, they would be less miserable. "In fact, anyone who attends our events feels very positive and empowered," Kalasapudi said. 'We are no prisoners in our homes, watching TV all the day, and longing to meet our friends face-to-face,' is a common affirmation you hear from many seniors.  MORE

International Developments in Self-Directed Care

(Source: IAHSA - The Global Ageing Network)

We are seeing an increasing number of studies and articles about who is in charge of health care decisions for individuals. Called by a number of different names [personalisation; patient-directed care; person-centered care; self-directed care] they all mean the same thing – Who Decides?

The Commonwealth Fund’s recent study entitled International Developments in Self-Directed Care gives evidence of an international trend toward self-directed care focused on an unlikely group of patients – the frail, old, disabled and mentally ill. The enabling factor is the use of personal budgets, a cash payment made to people eligible for services with few strings attached, empowering the individual make their own decision about who will care for them how.

The implications are huge. As noted by John Goodman in Health Affairs, “The advantage of empowering patients and families in this way are straightforward: lower costs, higher quality care and higher patient satisfaction.”

See link for last weeks post on implications of ‘personalisation’ – a study by The Third Sector Research Centre in England.  More

Global Alzheimer’s Disease Charter

We Are Facing A Public Health And Social Care Emergency And Immediate Action Is Needed!

(Source: www.globalcharter.org)

 

Alzheimer’s disease is the most common cause of dementia and accounts for 60-70% of all cases. Alzheimer’s disease and other dementias are progressive, degenerative

illnesses that attack the brain. They affect people’s abilities, impacting on all aspects of their life and upon others in their lives, particularly those who care for them day by day…

 

Lack of awareness and understanding has resulted in insufficient resources to address this crisis. Worldwide, attention to this rapidly growing problem is so small that most of those affected continue to suffer without help, or hope. This must change! The quality of life of people with Alzheimer’s disease and other dementias can be transformed. Too often, they, their families and carers lack the support that they need and deserve.

 

We, the members of Alzheimer’s Disease International (ADI), representing 77 associations around the world, urgently call upon all governments and stakeholders to act now.

Within the limits of the resources available to different countries, an eleven-point action plan consistent with the Kyoto and Paris Declarations should be implemented as follows:

SEE ALL HERE: 

Fiona Phillips Helps Get Mobile Dementia Therapy Bus On Road

(Source: Belfast Telegraph)

Former GMTV presenter Fiona Phillips, whose parents were both diagnosed with dementia, was at Belfast City Hall yesterday to launch a new mobile therapy unit to support people with the disease. The first of its kind in Europe, the Brain Bus is being piloted by Fold Housing Association and will visit residential care centres to help dementia sufferers.

Fiona Phillips was at Belfast City Hall yesterday to officially unveil the initiative, which has been named the Fold Brain Bus.

Ms Phillips has been vocal about her experiences in caring for her father with dementia


The eye-catching pink and purple bus contains a range of interactive equipment and computer software which stimulates people with dementia, ultimately reducing depression and agitation.  The TV personality, who used to share a couch with Ulsterman Eamonn Holmes, has championed dementia issues since her parents were struck by the illness…

“The people of Northern Ireland are very lucky to have this bus,” she said.  “There is not enough care for Alzheimer’s sufferers. The Fold bus gives them individual care and stimulation.”  Fiona revealed that her mother who suffered from Alzheimer’s, the most common cause of dementia, died three years ago. She now helps to care for her father who also suffers from the illness.  
Read more:

22. ANIMALS, INTERGENERATIONAL, PLANTS & ETC…

Cat’s Scan – Feline Has An Uncanny Knack For Helping Patients At The Lighthouse Nursing Home

(Source: Revere Journal)

On the staff directory in the foyer of the Lighthouse Nursing home, there is one picture in the bottom corner that bears quite a tale.

It’s not a picture of one of the nurses or even of one of the social workers there, it’s a picture of a strange looking cat named Rocky – and while he’s listed as director of cat services, he has a number of talents that he spreads throughout the halls of the home’s Dementia Unit.  MORE

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